A personal service is provided to ensure customer satisfaction at all times, which involves a full service of consultation and technical liaison, enabling total control of quality. It is company policy, wherever possible, to establish long-term relationships with customers.

The company operates from well-appointed premises located on the outskirts of Wolverhampton, where it has established one of the most comprehensive organisations containing an unmatched level of expertise within the industry.

It is situated close to the motorway complex, which provides easy access to all parts of the country and ensures a quick and reliable service. Parts can be collected and delivered back to customers, and normal turnaround will be under 48 hours.